Shipping policy

Shipping Policy

Welcome to our shipping policy page. Please read our guidelines carefully to ensure a smooth shopping experience.

No Returns, No Exchanges: We have a strict no returns and no exchanges policy. Exceptions are made only if coordinated via email.
Order Assistance: For any assistance with your order, please reply directly to your order confirmation email.
Customer Inquiries: For all other inquiries, contact us at housewarhaus@gmail.com. Our average response time is 1-3 business days.
Express Shipping: Please note that express shipping does not imply overnight delivery. If you have urgent order needs, coordinate directly with our customer service team.
International Orders: Buyers are responsible for all customs and duties on international orders.
Production and Shipping Time: Please allow 2-3 weeks for production and shipping. Quality craftsmanship takes time, and we do not tolerate chargebacks due to impatience.